FAQ’s

SHIPPING

How Long does it take to get my order?
• Orders within Lagos are delivered within 5-7 working days once payment has been confirmed and 7-10 working days for international orders.

• Exceptions: Jackets and Corsets are 7-10 working days for local orders and 10-15 working days for international orders.

• Express Orders: this is dependent on product availability, kindly send in n Email to confirm before proceeding.

- In light of Covid-19 kindly give an additional 2-3 working days for delivery.

PAYMENT POLICY:
• Orders are only processed after payment has been confirmed.

• We accept Bank Transfer to our Naira and Uk account, PayPal, Credit / Debit Card payments, POS in Store.

SIZING:
Are your pieces true to size?
• Yes they are true to the size chart, kindly review the measurements in the size chart to your actual measurements to select a size.

Does your Fabric have stretch in it?
• NO, Our Fabric has no stretch in it, kindly look through the size chart when ordering.

• We strongly advice custom size clients to come in for a fitting! Or request the send in images or videos of the pieces on them for virtual fittings if they are unable to come in to the studio.

* Custom Sizing is at an additional cost of £20

* Alterations on non custom orders is at an additional cost of £20

* 

RETURN POLICY:
• We accept exchanges and offer Store Credit for full priced items, in good condition, sent back in to the store 14 days after receiving.

• Return Shipping cost would be covered by the client, and the exchange is sent in free of charge.

• All Custom Sizing Sales are final.

• All Sales items are Final.

•All items approved by the client after fittings, and brought back in for alterations is at the cost of alterations.